Thank you! That answers my question.

I’m way behind the times on learning how to do this. I’m just now experimenting with using my iPad as an extended desktop (on MacOS Sonoma). I had no trouble getting a HW window onto the iPad. I’m able to select stopknobs and other controls on the iPad using an Apple Pencil or a mouse, but not using ...

An occasional problem that I’ve never had before has popped up. I have HW VIII, and am using a 2019 iMac Pro with 256 GB of memory. Without warning, the spinning colored wheel pops up, the audio quits, and the program does not respond to anything I do from the console. The Audio, MIDI and p ...

A friend of mine recently submitted a request to join this forum, but has had no response. He would be an extremely valuable contributor. What is the process for making this happen?

Thanks,
David

Martin, somehow I seem to have solved the problem. I wouldn’t even be able to remember what I did, but somehow I found a listing for v7 that allowed me to deactivate it again, which I did. Then I reactivated v8, and all seems goo. Thanks for all your help, and I hope I didn’t waste too much of your t ...

Right-clicking on it gives the option to activate, but not de-activate.

Thanks. I emailed him about the problem last night, but he basically said the same as you. One thing I just discovered is that under “available “ v7 is listed. It says 0 out of 1 activations used. It gives me the option to activate, but I don’t know what code I’d use.

No

No

Martin,

The v7 version no longer appears in the list. I just deactivated v8. When I try to activate it, I get an error message saying that that code has already been redeemed. So now I have no activation code at all, and HW cannot be used.

I meant to say that I deactivated v7. It no longer appears in the license list.

Hi Martin,

The problem is that I did reactivate the v7 license, and it’s no longer there, so I don’t know what to do now. Would it work to deactivate v8 and reactivate it again? Or would there be a possibility of getting a new activation code?

Thanks, David

Thanks. I’ve never had a trial version, and the receipt for yesterday’s order definitely shows that I ordered what I was intending to. I’ve also emailed François directly; maybe he can help me sort it out.

David

Also, when I ask to be shown details, the type is listed as “trial/demo.”

Hi,

I purchased the upgrade perpetual license v7 to perpetual license v8 and activated the license. However, I just noticed that in iLok it’s listed as expiring on August 29. How should ideal with this?

Thanks!
David Enos