HW 8 download is not in my account downloads page?

[Wayne Grauel]

I'm looking for my download link for V8. I see my activation code and the downloads page shows V7 but not V8.

What am i missing? thanks, Wayne

[Wayne Grauel]

To be more specific, when I ordered my V8 upgrade I got sidetracked with other things. evidently i never actually downloaded my program, only the upgrade instructions. I assumed, like other programs like Finale and Cakewalk that it would be in my account sections.
I have my activation code there and I see HW7, I'd like to have my version 8. Thanks

[mdyde]

Hello Wayne,

If you send an email to Francois at support [at] hauptwerk.com mentioning that you need the v8 installer, I think he'll be able to help you.

[Wayne Grauel]

Good morning Martin, later ( last evening ) I thought ... perhaps I'll reply to my origin email with my purchase receipt and activation code explaining how I downloaded my HW4-8 upgrade tutorial and evidently never downloaded the actual program. Soon after Francois answered my email with a link for me to download the actual program. Whew! what a relief - so all is good. Now to begin the process and hope I get my ILOK transferred without further crisis!

Many thanks for your help ( as always )

Wayne

[mdyde]

Thanks, Wayne. Excellent. You're very welcome.